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FAQ's

How is your meat shipped?

Our meat is frozen and shipped on dry ice. The cheeses are kept cold in the fridge and placed away from ice in the order to preserve their flavor. 

When will my order ship?

We ship our orders Monday through Wednesday, so please try to place an order before Tuesday morning to be sent out the same week. Most of our customers place an order Friday through Sunday to be sent the following Monday. 

Where are we sourcing our animal products?

Our goal is to provide the highest quality animal products as affordable as possible. That means sourcing from local NY farms as well as other countries such as Australia and NZ, even Alaska for Cod Liver. 

If you would like specific information on certain products please reach out to info@frankiesfreerangemeat.com

Where do we ship?

We ship to the continental United States. 

How long does shipping take?

Shipping takes 1-3 business days depending on location from our Monday and Tuesday shipping dates. 

 What is your return policy?

Sometimes our shipping carriers hold packages which results in thawing of the meat. If you receive product you are unhappy with please take a picture and email us immediately. 

What methods of payment do you accept?

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express) or Debit Card.