I’ve been ordering from Frankie for the past 5 months or so and every order has been amazing, no bs. The last order the shipping company left on the truck for a couple of days and the meat arrived warm. I emailed Frankie that night and by the next day I received an email back (actually 430am, the guy really doesn’t sleep as he has said haha) stating that he would refund my order, I then responded later that morning that I placed a new order. My order was received the very NEXT DAY and my ‘warm order’ was refunded. It was such a wonderful buying experience even with the hiccup that was out of their control. I am very grateful that a company like Frankie’s still exists.
Been looking for someone to sell a full chuck roll, instead of 3-4 pound cuts. Preciate it Frankie.